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Collections Representative - Inside

Requisition #


Physical Location

Brooklyn Center, Minnesota

Posted Date


Schedule Type


Dept. Name

Reliance Recoveries

Hours Per Week





Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 12 hospitals, 16 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, home oxygen and medical equipment, and emergency medical transportation services. Allina Health is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.

The Commons, located in Minneapolis, is the headquarters of Allina Health, a not-for-profit health care organization serving patients and communities. Approximately 1,600 corporate and administrative service employees work at offices within Midtown Exchange, the site of the historic Sears retail complex at Chicago Avenue and E. Lake Street. This community landmark, adjacent to the campus of Abbott Northwestern Hospital, part of Allina Health, is the second largest building in Minnesota and includes offices, an internationally themed public market and residential units.


Req ID: 65212
  • Utilize effective negotiation tactics to obtain payment from responsible parties using strong communication skills, effective rebuttals and a sense of urgency to expedite maximum recovery and determine the best course of action
  • Maintain and adhere to productivity and quality standards
  • Follow payment guidelines when collecting accounts
  • Adhere to the FDCPA, MN Attorney General's Agreement, and all other regulatory and compliance requirements


  • High School diploma or GED required


  • Previous collections experience strongly preferred, ideally medical collections
  • Ability to problem solve by effectively listening to patients and providing relevant solutions
  • Comfortable on PC, must work on several different systems simultaneously
  • Ability to follow all regulatory and compliance related requirements

Work Schedule

  • Monday through Friday day schedule, with one late night (until 7pm) on Monday and/or Tuesday
  • 40 hours per week
  • Non-contract
  • Benefit Eligible

Location/Community Information

With an unbeatable location, Brooklyn Center, Minnesota, is nestled along the banks of the Mississippi River, just a short commute to downtown Minneapolis. The City prides itself on its 522 acres of parks and nature centers, quality education, convenient health care, accessible transportation, and the historic Earle Brown Heritage Center. Brooklyn Center has a progressive plan for the future for the whole community -- residents, businesses, and visitors. Because of the great home values and housing opportunities, many people are choosing to buy and live in Brooklyn Center.

Brooklyn Center:

  • Located 10 miles North of the Twin Cities
  • Population = 29,172

Community Resource Links:

Community Information School Digger

Explore Minnesota MN Dept of Education

Minneapolis St. Paul MagazineSt. Paul Pioneer Press

Twin Cities Living MagazineStar Tribune


If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.

Requisition #