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Business Analyst IS, Senior

Requisition #


Physical Location

Minneapolis, Minnesota

Posted Date


Schedule Type


Dept. Name

Care Mgmt and Coordination

Hours Per Week





Allina Health is dedicated to the prevention and treatment of illness and enhancing the greater health of individuals, families and communities throughout Minnesota and western Wisconsin. A not-for-profit health care system, Allina Health cares for patients from beginning to end-of-life through its 90+ clinics, 12 hospitals, 16 pharmacies, specialty care centers and specialty medical services that provide home care, senior transitions, hospice care, home oxygen and medical equipment, and emergency medical transportation services. Allina Health is a vibrant, growing organization with opportunities to suit your professional skills and a diverse work environment to match your specific interests. We believe employees are our greatest asset and are dedicated to helping you develop and maximize your professional skills.

The Commons, located in Minneapolis, is the headquarters of Allina Health, a not-for-profit health care organization serving patients and communities. Approximately 1,600 corporate and administrative service employees work at offices within Midtown Exchange, the site of the historic Sears retail complex at Chicago Avenue and E. Lake Street. This community landmark, adjacent to the campus of Abbott Northwestern Hospital, part of Allina Health, is the second largest building in Minnesota and includes offices, an internationally themed public market and residential units.



Req ID: 57986
  • Design and develop workflows that reduce redundancy, increase efficiency and promote ‘patient first’ care processes.
  • Presents future state workflows to stakeholders for analysis and evaluation.
  • Elicit requirements from stakeholders
  • Identify issues, risks and gaps and facilitates problem resolution
  • Uses appropriate analysis tool based on size/type of project/ task.
  • Conducts analysis of business and users’ needs and forecasted outcomes to achieve system redesign process alternative solutions.
  • Uses metrics and data to lead process improvement initiatives.
  • Partners with functional leads to ensure consistency, coordination and integration of design activity within functions (e.g., providers, nursing, social work, pharmacy, revenue cycle management, IS).
  • Partners with Excellian Clinical Services to define build specifications that support strategic goals of care management and coordination.
  • Reports project status updates to stakeholders inclusive of successes, barriers and identified challenges.
  • Manages medium to large projects and process improvements.
  • Serves as a senior technical and process expert for initiatives of Care Management and Coordination.
  • Identify, define and document business processes in need of improvement.
  • Relates software application technical functions to improve care coordination and communications.
  • Facilitates design sessions and identifies specifications of system changes to support Care Management and Coordination initiatives.
  • Leads and guides more complex workgroups through evaluation of current state process analysis and design of innovative opportunities to improve future state processes.
  • Leads workgroups to move forward with completed deliverables, measurable outcomes and process metrics.
  • Develops and hands off, to program leadership, effective ‘control’ plan for projects and process improvements.
  • Mentors Care Management staff in project management and process improvement methodologies.


Bachelor's Degree Required


Minimum 5-6 years of related experience in the following:
  • Success in the role of Intermediate Business Analyst or related work experience.
  • Health care industry with progressive operational experience that includes, but is not limited to an ambulatory or hospital settings.
  • Ability to effectively work with the health care team across the continuum.
  • Clinical experience preferred.
  • Familiarity with hospital, ancillary and clinic care delivery processes that touch patients.
  • Strong facilitation skills recognized for keeping large groups engaged, creative and actively pursuing new ideas to meet the vision and goals of Allina Health Care Management and Coordination.
  • Advanced project planning and project management experience.
  • Advanced process improvement experience.
  • Supervisory experience preferred.
  • Excellian (Epic) knowledge preferred.
  • Microsoft Office application skills
  • Recognizes how and when to access appropriate resources (ex., PI, data analytics, CDS, Excellian, research, organizations).
  • Strong communication and organizational skills.
  • Excellent customer relationship and negotiation skills.
  • Experience in formal analysis and presentation skills.

Work Schedule

Monday through Friday normal business hours

Location/Community Information

Minneapolis boasts being both cosmopolitan yet small enough that you can find a place to call home whether on a lake, golf course, or in an adjoining suburb. With the fast pace of activity there are professional sports, theater, or enough parks for a quiet walk. The area has numerous schools and colleges, both public or private, and enough teams for all weekend athletes to join.

  • Located in Minneapolis
  • Population = 380,000
  • Service Area = 2,882,245

Community Resource Links:

Community Information School Digger

Explore Minnesota MN Dept of Education

Minneapolis St. Paul MagazineSt. Paul Pioneer Press

Twin Cities Living MagazineStar Tribune


If you are interested in becoming part of our award winning team of professionals, please apply online today. Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.

Requisition #

Information Services